WRR Group Lesson Policies

July 23, 2008

How do I register for the next session? Do I fill out another form?
Continuing students do not need to fill out a registration form. Just mail a check or leave payment in the brass payment box, noting the student's name and class time (and dates of planned absences). Continuing students will have a spot reserved for them in the same class if payment reaches WRR by the registration deadline. Check the Session Calendar on the web site or office bulletin board for the deadline. Please allow adequate time if registering by mail. See Prices.

What if I know I can't make all six lesson dates?
Option 1. You can pay the full session price and make up a planned absence in another class. When you register, include a note with the other class date & time you wish to substitute. Include all possible time options.

Option 2. You can register for as few as 4 lessons. Please check the Prices page for the cost of 4 and 5 lessons. However, to be eligible for partial session registration, you must include a note with your payment saying which lesson date(s) you will miss.

Unplanned absences after the session has begun cannot be refunded and we cannot guarantee a makeup time. See Missed Lessons below.

Can I add a lesson after the session has begun?
If you are already registered for a class, you can add additional lessons on a different day. Check the roster for available spaces and then confirm with us. The cost of an additional one hour class is $25; for a 1 1/2 hour class it is $32. (Lessees please refer to the Prices page for applicable amounts.)

What's the price for signing up for fewer than four lessons?
Lessees and previous students may check with us for availability once a session has begun to sign up for between 1 and 3 lessons. The price per class is $35 for a one hour class and $45 for a 1 1/2 hour class and $40 for a junior beginner class. Lessees please refer to the Prices page for applicable amounts.)

If I miss a class, can I do a makeup or get a refund?
A spot and horse is reserved for you in the classes for which you register. If you miss a class for which you registered, there is no refund (for exceptions, see Cancellations below). Please email us if you won't be coming (in case someone could use your spot or horse).

Makeup Policy: Please use our Makeup Spaces link on the home page to find out if a spot is available at a time you can come. Please do not ask us to find a makeup date for you. Using the Makeup Spaces link, you'll see a grid showing how many spots are available in each class for each week. Use the session calendar to confirm the class-week dates. Then email us with the class and the date you wish to come to. We will confirm via email if that works.

Substituting a practice ride for a missed lesson is an option according to the following policy: Students who have passed the Practice Riding & Trail Test may make up for a missed class by scheduling a practice ride (PR) within a month of the missed lesson. Please email or call us at least 24 hours in advance with the time and horse you wish to ride. We will then confirm whether your plan works for us or not. When you arrive for your PR, sign in to the PR log book, noting the missed class date you are making up. Please avoid asking to PR during busy class times, such as Saturdays.

How to schedule a make-up.

Cancellations -- Can I cancel after I have registered and still get a refund?
The New Student Registration fee of $20 is non-refundable. If you cancel 5 or more days before the session begins, you may apply your class registration payment to a future session. Or, the following refund policy applies: Students who cancel 4 days before the session begins and before the third class of the session will receive a $15 refund for each remaining class in the session; $20 for each 1.5 hour class or junior beginner class remaining. Cancellations after the third class are not eligible for a refund. Lessons cancelled by WRR due to weather, illness of instructor, etc. are rescheduled by the instructor or fully refunded.  See weather cancellation policy for details.